Seekora’s Privacy Policy
Last modified on 23 Aug, 2024
1. Introduction
Inventive Peak IT Solutions Pvt Ltd is an entity registered in the state of Maharashtra, India. We are engaged in the business of providing hosted search analytics services.
We are committed to ensuring that the privacy of our clients, visitors, and other users of the Company Website www.seekora.ai (the “Website”) is always respected.
This Website Privacy Policy serves as a testament to our sincere efforts to uphold privacy laws.
In this Policy, "Inventive Peak", "we", or "us" refers to Inventive Peak IT Solutions Pvt Ltd, and "you" refers to a user who has provided any information, including Personal Information (as defined below), and is using any features on the Website.
This Privacy Policy explains how we collect, use, share, and protect Personal Information, Usage Information, or any other information about you.
2. Information Collection By Website
In accordance with global privacy regulations, Inventive Peak controls, collects, owns, and directs the use of Personal Information and Usage Information on its Website and serves as both the data controller and processor.
For any queries regarding this Privacy Policy and the collection and use of data, Inventive Peak IT Solutions Pvt Ltd can be contacted at 5.6 Community Coworks, Ackruti Trade Centre,Road No. 7,Kondivita,Andheri East, Mumbai, India 400047 or by e-mail at [email protected].
3. Legal Basis for Collection and Processing of Personal/Usage Information
The legal basis for collection and processing of any information collected by Inventive Peak IT Solutions Pvt Ltd includes:
- Your consent at the time of providing Personal Information.
- Where it is in our legitimate interests to do so, not overridden by your rights (for example, for direct marketing, fraud prevention, network security).
- Legal obligations we must adhere to.
- Protecting your vital interests or those of another person.
4. Basic Information
We may ask you to provide categories of personal information that could be used to identify you, such as your name, email address, and contact details.
We collect this information to provide relevant services and ensure effective access to our Website features.
5. Additional Information
We may also collect information via cookies to understand website usability and provide a personalized experience. Cookies store your preferences and help deliver uninterrupted service.
You may choose to accept or decline cookies. We do not collect personal information via cookies without your consent.
6. Information Collected Automatically
In addition to Personal Information or other information that you choose to submit, we may use a variety of technologies that automatically (or passively) collect certain information whenever you access the Website (“Usage Information”).
This Usage Information may include browser details, referral URLs, and other technical data. Usage Information may be non-identifying or may be associated with you. Whenever we associate Usage Information with your Personal Information, we treat it as Personal Information.
7. Information Third Parties Provide About You
From time to time, we may supplement the information we collect about you through our Website with outside records from third parties obtained lawfully, to enhance our ability to serve you.
We may combine third-party information with the information collected through our Website. In these cases, this Privacy Policy will apply to any such Personal Information.
8. Use of Information Collected
We use Personal Information and Usage Information collected through the Website for business purposes, including:
- To operate and improve our Website and services.
- To create aggregated information for statistical analyses.
- To prevent, detect, and investigate violations of this Privacy Policy or the Terms and Conditions.
- To customize the content or the Services for you.
- To notify you of changes to the Website.
- To observe, improve, and administer the quality of Service.
- To analyze how the Website is used and diagnose technical problems.
- To protect against fraud, error, or criminal activity.
- To comply with legal obligations.
9. Anonymous Information Sharing
We may share non-Personal Information, such as aggregated user statistics and log data, with business partners for industry analysis, demographic profiling, and other business purposes.
This information is solely used to analyze company website statistics and is shared on an anonymous basis.
10. Administrative and Legal Reasons
We may cooperate with government and law enforcement officials and private parties to enforce and comply with the law.
Thus, we may access, use, store, transfer, and disclose your information (including Personal Information) to satisfy any applicable law, regulation, governmental request, or legal process; to protect the safety, rights, or security of Inventive Peak IT Solutions Pvt Ltd, our Services, the Website, or any third party; or to prevent fraud or other illegal activities.
11. Data Transfer
Your information may be stored and processed in India or other countries in which Inventive Peak IT Solutions Pvt Ltd or its subsidiaries, affiliates, or service providers maintain facilities.
We ensure that any cross-border data transfers comply with applicable laws to protect your information.
12. Data Retention
Your information will be retained as long as it is necessary to fulfill the purposes outlined in this Privacy Policy or for as long as your account is active, unless a longer retention period is required by law.
If you wish to cancel your account or request that we no longer use your information to provide Services, please contact us. Upon request, we will delete your personal data unless it is needed to comply with legal obligations or resolve disputes.
13. Security
We implement reasonable security measures to protect your personal information from unauthorized access, misuse, loss, or alteration.
This includes encryption, firewalls, SSL (Secure Sockets Layer) technology, and industry-wide practices for protecting your data. However, no security system is impenetrable. We cannot guarantee complete security, and any transmission of information is at your own risk.
14. Compromise of Personal Information
In the event that personal information is compromised as a breach of security, Inventive Peak IT Solutions Pvt Ltd will notify the relevant authorities and affected individuals in compliance with applicable law.
We will take all reasonable steps to mitigate any harm resulting from such breach and ensure compliance with legal requirements.
15. Change of Information and Cancellation of Account
You are responsible for maintaining the accuracy of the information you provide to us. If your personal information changes or if you wish to delete inaccuracies or amend information, you may correct or update your details by contacting us.
We will respond within a reasonable timeframe to process your request.
16. Opt-In and Marketing Preferences
If you wish to receive marketing-related communications such as promotional emails, you may opt in by subscribing to our mailing list or by updating your preferences in your account settings.
You can also unsubscribe at any time by clicking the "Unsubscribe" link in our emails or by contacting us.
17. Third Party Content and Links
We do not include or offer third-party products or services on our Website. However, our Website may contain links to other websites, which are not operated by us.
We are not responsible for the privacy practices of these external websites. We encourage you to review their privacy policies before providing any personal information.
18. Data Transfer Across Borders
Your information may be transferred to countries outside of your jurisdiction, including to countries that may not have data protection laws that are equivalent to those in your country.
We take steps to ensure that your data is treated securely and in accordance with this Privacy Policy regardless of where it is processed.
19. Changes to the Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.
We encourage you to review this page periodically for the latest information on our privacy practices. If we make any material changes, we will notify you by email or by posting a notice on our Website.
20. Grievance Redressal
If you have any questions, concerns, or complaints regarding this Privacy Policy, you may contact us at:
Inventive Peak IT Solutions Pvt Ltd5.6 Community Coworks, Ackruti Trade Centre,Road No. 7,Kondivita,Andheri East, Mumbai, India 400047
Email: [email protected]
We will use reasonable efforts to address and resolve your concerns promptly in accordance with applicable laws.
21. California Online Privacy Protection Act (CalOPPA)
In compliance with CalOPPA, we agree to the following:
- Users can visit our site anonymously.
- Once this privacy policy is created, we will add a link to it on our homepage or at a minimum on the first significant page after entering our Website.
- Our Privacy Policy link includes the word 'Privacy', and can easily be found on the page specified above.
- Users will be notified of any changes to the privacy policy on our Privacy Policy Page.
- Users are able to change their personal information by emailing us or by logging into their account.
22. Do Not Track Signals
We honor Do Not Track signals and do not track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.
We also do not allow third-party behavioral tracking.
23. Children Online Privacy Protection Act (COPPA)
We do not knowingly collect personal information from children under 13. If we discover that we have collected information from a child under 13, we will delete it immediately.
If you believe we have collected information from a child under 13, please contact us at [email protected].
24. CAN-SPAM Act
In compliance with the CAN-SPAM Act, we agree to the following:
- Not use false or misleading subjects or email addresses.
- Identify the message as an advertisement in some reasonable way.
- Include the physical address of our business in all marketing communications.
- Monitor third-party email marketing services for compliance.
- Honor opt-out/unsubscribe requests quickly.
- Allow users to unsubscribe by using the link at the bottom of each email.
25. Fair Information Practices
We adhere to the Fair Information Practice Principles, which form the backbone of privacy law in the United States and globally.
If a data breach occurs, we will notify the affected users via email within 7 business days.
How can you contact us about this notice?
If you have any questions or concerns about this, please contact us.